Responsible Gaming at 92game
Your wellbeing and safe gaming come first
Important message: At 92game, gaming is intended for entertainment, not as a solution to personal or financial difficulties. We promote responsible play and provide practical tools to help you manage your time, spending and account activity. Enjoy the experience, stay within your limits, and remember that gambling always involves financial risk.
1. What does responsible gaming mean?
Responsible gaming means taking part in online gaming in a controlled and informed way. At 92game, the aim is to enjoy gaming without allowing it to affect your finances, health, relationships or daily responsibilities. This includes:
- Treating gaming as entertainment rather than a way to earn money
- Keeping control of the time and money you spend
- Setting realistic limits and following them
- Recognising warning signs and seeking support early
- Never gambling with borrowed money or funds needed for essentials
- Avoiding gaming when you are stressed or under the influence of alcohol
92game is committed to offering tools and support that help players remain in control. You can manage important settings from your account without contacting support, making it easier to keep your play within a comfortable entertainment budget.
Session Time Reminders
Use session time reminders to receive alerts after the period you choose. These notifications help you keep track of how long you have been playing and decide when it is time to take a break.
Deposit Limits
Protect your budget by setting daily, weekly or monthly PKR deposit limits. Limit reductions apply immediately, while increases are subject to a mandatory 7-day waiting period.
Self-Exclusion
If you need a longer break, you can activate self-exclusion from your account. Available periods include 6 months, 1 year, 3 years and permanent exclusion. Self-exclusion remains active for the full selected period.
2. Recognising problematic gaming
Warning signs
Gaming may become harmful when it starts affecting your money, responsibilities, relationships or emotional wellbeing. The following signs should be taken seriously:
- Spending more time or money than you originally planned
- Trying to recover losses by placing further bets or wagers
- Hiding your gaming activity or being dishonest about it
- Missing bills or neglecting important responsibilities because of gaming
- Experiencing tension with family, friends, work or studies
- Finding it difficult to reduce or stop your gaming
- Feeling anxious, low, guilty or unsettled because of gaming
- Borrowing money or using funds meant for essential expenses to continue gaming
If any of these signs feel familiar, consider using a cooling-off period or self-exclusion tool and contact 92game support for assistance. 92game provides responsible gaming tools and support to help you take action when you need it.
Self-assessment questions
Ask yourself honestly:
If you answered “yes” to even one of these questions, it may be time to seek support and use the responsible gaming tools available to you. Contact the 92game support team for guidance.
3. 92game Responsible Gaming Tools
92game provides practical controls to help you stay within your limits. You can find these tools in your account settings and activate them whenever needed:
Session Time Reminders
Set reminders to monitor how long you have been playing
Deposit Limits
Choose a daily, weekly, or monthly deposit limit in PKR
Loss Limits
Set the maximum amount you are prepared to lose during a chosen period
Betting Limits
Use your account controls to manage your overall gaming spend and activity
Cooling-Off Period
Pause your account for 24 hours, 48 hours, 1 week, or up to 6 weeks
Self-Exclusion
Self-Exclusion
Reality Checks
Receive regular reminders showing your session length and net result in PKR
Activity History
Review your betting, gaming, deposit, withdrawal, and transaction records
How to Set a Limit:
- Sign in to your 92game account
- Open “My Account” or your account settings
- Select the “Responsible Gaming” section
- Choose the limit or control you want to apply
- Review the details and confirm the change
Please Remember: Reductions to limits take effect immediately. Increases to an existing deposit or loss limit require a mandatory 7-day waiting period, helping you avoid decisions made in the heat of the moment.
4. Protecting Minors
92game is strictly for players aged 18 and above. Age verification is mandatory, and strong safeguards are used to prevent minors from accessing gaming services:
- Age confirmation is required during registration
- A valid government-issued identity document may be requested for verification
- Accounts suspected of belonging to minors may be suspended immediately
- Accounts confirmed to belong to under-18 users are permanently closed
- Use parental-control software on shared devices
Advice for Parents: Install parental-control software on your devices, keep your login details private, and never share your 92game account with children.
Privacy and Security
92game treats your personal information with care, and any responsible gaming discussion is handled privately. Your trust matters to us.
Professional Support
If gaming is affecting your wellbeing, consider speaking with a qualified support professional or healthcare provider for confidential guidance.
5. Help and Support Resources
If you or someone close to you is struggling with gambling, support is available. Consider contacting a qualified local counselling service or healthcare professional.
Independent Support Services:
- Peer Support Groups: Counselling and peer-support networks
- Counselling Services: Confidential group guidance and online support
- Problem Gambling Resources: Information, guidance, and support for gambling concerns
- Local Healthcare Services: Practical advice and professional referral options
92game Support:
- Email: [email protected]
- Live Chat: Available 24/7
- Responsible Gaming Support: Dedicated support team
Please Remember: Asking for help is a sign of strength, not weakness. 92game is ready to help you access the responsible gaming tools available on your account.
6. Responsible Gaming Tips
Simple habits for a safer gaming experience:
- Set a budget: Only use money you can comfortably afford to lose
- Set Time Limits: Set aside a clear amount of time for gaming
- Take Breaks: Take regular breaks and make time for other activities
- Do Not Chase Losses: Do not try to win back money you have lost
- Avoid Alcohol: Never play while under the influence of alcohol
- Maintain Balance: Keep gaming as one activity among many in your life
- Stay Realistic: Gaming is not a way to earn an income
- Manage Your Emotions: Avoid playing when you feel angry, upset, or frustrated
Healthy Gaming Habits:
- Choose a set daily period for gaming and stick to it
- Keep track of both your wins and losses
- Make time for family and friends
- Stay active and continue your hobbies
- Get enough sleep and proper rest
- Put your financial responsibilities first
92game’s Commitment
92game is committed to responsible gaming and continues to improve its player-protection tools, policies, and support. Gaming should remain controlled entertainment, never a source of financial pressure or personal difficulty.
7. Guidance for Family and Friends
If you are concerned that someone close to you may be experiencing gambling-related difficulties, you can offer support in the following ways:
- Speak with care and without judgement
- Listen to their feelings and concerns
- Encourage them to seek professional support
- Offer to accompany them when seeking support
- Do not provide money to fund further gambling
- Encourage them to take responsibility for their decisions
- Protect your own wellbeing and set clear boundaries
92game’s support team can explain the responsible gaming tools available to players and help direct you to suitable resources. Contact us if you need guidance.
Need Support? We’re Here to Help
92game is committed to your safety and wellbeing
Please Remember: Responsible Gaming Learn More Play Safely
Your Wellbeing Comes First
92game believes gaming should remain enjoyable and within your personal limits. If it begins to affect your finances, relationships, or wellbeing, please use the available support tools. You are not alone, and help is available whenever you need it.
For urgent support: [email protected] You can also contact our 24/7 support team through live chat.
92game Responsible Gaming Policy
92game follows these responsible gaming principles:
- Age verification is mandatory for all players
- Responsible gaming tools are easy to access
- Signs of harmful gaming behaviour are taken seriously
- Players are directed towards suitable support resources
- Support staff receive responsible gaming guidance
- Promotional information should be clear and transparent
- Player safety and support remain priorities
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Learn more before you play with 92game
92game connects this guide with a short educational reference on How GambleAware peer support can help you overcome gambling harm. Use it to understand the topic, keep expectations realistic, and treat gaming as entertainment within your own limits.